Information about our shipping options, delivery times, and procedures for physical products.
Last updated: April 8, 2025
At Next Hour, we primarily deliver digital products and services. However, for any physical items we may ship, the following policy applies:
Shipping costs are calculated at checkout based on the delivery location, package weight, and chosen shipping method. Free shipping may be available for orders above a certain value within specific regions.
Orders are typically processed within 1-2 business days after payment confirmation. You will receive a tracking number via email once your order has been shipped.
For international shipments, customers are responsible for any customs duties, taxes, or import fees imposed by the destination country. These charges are not included in our shipping fees and will be collected by the carrier or customs office.
All shipments include tracking information that will be provided via email. You can also check the status of your order by logging into your account on our website or contacting our customer service team.
If your package is damaged upon delivery, please contact us within 48 hours at [email protected]. For lost packages, please allow the full estimated delivery time to pass before reporting it as missing.
For software products and digital services, delivery is typically immediate after payment confirmation. Access instructions will be sent to your registered email address.
For any shipping-related inquiries, please contact our customer service team at [email protected].